• Rainbow over Ndali-Kasenda Lake in Uganda

"Book with complete confidence in a first-class service"

Posted on Sat July 27, 2019.

Website: the clearest, most informative website that we found for booking a safari in Africa. All our questions were answered promptly which gave us the assurance that we were dealing with a professional outfit. A personised itinerary tailored to our requirements gave my wife and I a clear idea of what to expect for our money. Booking was straightforward. Excellent support was provided for 'first-timers' like ourselves in obtaining such things as visas. A word of warning: there are 'scam' visa sites that masquerade as the official ones that charge over twice as much with no refunds.
The package was comprhensive. The only extras were drinks etc and for tips that proved to be a considerable expense, but that was part of the culture. We were taken care of from the moment we were picked up from the moment we were dropped. Door to door servive! Our driver, Jonathan, was excellent, an excellent advertisement for Kombi Tours. He skilfully drove us through the Kampala rush hour and proved very knowledgeable about Uganda and the forthcoming gorilla trek. Although the journey to Bwindi was just short of 10 hours, the last 3 hours on rough murram roads, it was comfortable and all part of the experience.
Our 2 day stay was at Buhoma Rest Camp right next to the gorilla trekking centre. We were welcomed with hot moist towels and shown to our accommodation. Our lodge overlooked the rain forest with all the associated sounds of wildlife that immediately made us feel that the adventure was just beginning! Our lodge had everything we needed for a comfortable stay - en suite toilet and shower, electric points for charging devices, a large comfortable bed complete with mosquito net and even a hot water bottle at night! The meals were tasty, well-presented and served in an atmospheric dining room come bar open on one side to the rain forest.
The gorilla trek. Everything about the trek was professional. It gave us the feeling that we were in safe hands and that we could relax and enjoy what would prove to be an unforgettable experience. Our introduction to the trek was a singing and dancing performance by local school-children. Divided into small groups led by a witty guide we commenced our walk into the forest supported by an armed escort and porters. About one and a half hours of walking we arrived at the group of gorillas to which we were assigned, including a siverback! We spent a magical three quarters of an hour with the gorillas taking photos and taking in the unique experience!
In the afternoon we took up the offer of a guded walk around the local community including a school, a group of pygmies, a banana beer-making process and a harbal healer. Absulutely fascinating and in it's own way as memorable as the gorilla trek. Our friendly guide was Josious who was very enthusiastic about his home community and extremely informative.

Overall, the whole trip greatly exceeded our expectations. Gill and I are very happy that we made a wise choice in choosing Kombi Tours for our 'once in a lifetime' gorilla trekking safari.

Andrew, UK